Whatsapp is among the important platforms for customer interaction, with more than 2 billion users. Despite the fact that AiSensy enables automatic replies, messaging, and assistance, it is not suitable for companies that need advanced customization, integration or analytics. AiSensy Alternatives like WappBiz,Wati and Interakt come with features that will increase automation, better CRM Integration and chatbot features that will offer solid flexibility to scale as per business need. These are the WhatsApp marketing alternatives, and they can enhance your WhatsApp marketing strategy because they give you more customizations and more possibilities for features that are advanced.
What is AiSensy and Why Consider Alternatives?
AiSensy makes customer engagement and sales funnel easy with our WhatsApp API. It helps in converting leads and addressing customer queries, which is a great solution for businesses. AiSensy provides a user-friendly platform that enables businesses to create WhatsApp campaigns and automation without the need for tech skills.
| Pros | Cons |
| Easy-to-use Dashboard: AiSensy has an easy-going interface that makes it effortless for both amateurs and experts to run campaigns, customer interactions, and responses. | Few Customization Features: AiSensy is quite effective in automation for primary engagement; however, it still does not allow for the advanced level of customization that comes with other platforms. |
| Quality Automation: The automation solutions provided by AiSensy are perfect for addressing typical queries from customers and connecting with leads, which can save time for businesses. | Expensive: If you want to use premium functionality, businesses that need more advanced functionality or a higher volume of messages may find the costs are higher than expected with AiSensy. |
| Leads Conversion-oriented: This platform is rich in features that allow you to persuade the leads into customers with customized messages and follow up with them as a reminder for purchasing (great if your goal is selling). | Limited for Complex Requirements: AiSensy is a straightforward platform that provides fundamental features designed for businesses to kick off their WhatsApp marketing efforts. But if a company has more complicated requirements, then it may be worth investigating other platforms. |
AiSensy Pricing Plan:
| Plan | Price | Ideal For |
| Basic | ₹999/month | Small Business |
| Pro | ₹2399/month | Medium Business |
| Enterprises | Custom Pricing | Large Enterprise |
Ratings & reviews
4.4 out of 5 (76 reviews) by G2
4.4 out of 5 (5 reviews) by Capterra
Key Factors to Consider When Choosing a WhatsApp Business API
Since you are looking to discover the right WhatsApp Business API service provider, there are multiple things you should consider in order to ensure the service is right for your business.
Here’s what to think about:
Ease of Integration
Look for an API with easy-to-use integrations with the tools your team already relies on, like CRM and marketing platforms.
Customization Options
Ensure the API you are using can be customized to fit your specific needs like adding auto-replies, sending personalized messages, or adding some extra features.
Cost-Effectiveness
Compare pricing models. Some of those APIs bill per message; others have a flat rate. Choose one that is affordable and cost-predictable.
Compliance and Security
Verify that the API is in compliance with privacy laws like GDPR and that your customers are protected.
Automation Features
Look for APIs that allow you to build chatbots and other canned messages along with workflow automation to engage customers and eliminate manual work.
Analytics and Reporting
Choose an API that can provide you analytics and reporting capabilities, so you can track how your messages are going through and how your customers are responding to your messages.
Delivery and Reliability
Ensure that important platform messages are handled promptly. Customers need you to be there quickly.
Support for Multiple Users
If you have multiple coworkers at your company, check that the platform allows for other agents to handle episodes concurrently.
By considering these factors, you can find a WhatsApp Business API that matches your business needs and helps you communicate smoothly and securely with your customers.
Top 10 AiSensy Alternatives for WhatsApp Business API Solutions
Wappbiz
WappBiz is the top choice for businesses looking for the best AiSensy alternatives. Unlike AiSensy, WappBiz provides an extremely flexible and rich WhatsApp Business API solution that supports businesses of all shapes and sizes to easily talk to their customers. Loaded with enhanced customization, strong integration with CRM and also powerful chatbots, WappBiz is a full step up from what AiSensy provides you with much more scalability and power. If you are a small business or a large corporate WappBiz has the perfect AiSensy alternative, making use of the best automation tools and personal customer engagement for successful WhatsApp marketing.
| Feature | Description |
| Click to WhatsApp Ads | Engage with potential customers immediately from your Facebook & Instagram ads. |
| WhatsApp Catalog | Use an interactive catalog and sell directly on WhatsApp, displaying and selling your products inside the chat. |
| WhatsApp Team Inbox | A shared team inbox in which your entire team can assist with WhatsApp messages. |
| WhatsApp Bulk Message | Send personalized WhatsApp messages at scale with the help of broadcast and bulk messaging. |
| No-Code Chatbot | No-code chatbot to quickly build automated customer conversations without coding. |
| WhatsApp Lead Generation | Efficiently allocate and follow up on leads so the right attention happens at the right time. |
| Schedule WhatsApp Messages | Schedule, auto-send your WhatsApp messages, never miss your message. |
| WhatsApp Drip Campaign | Automatically send personalized emails at different stages to help move people through the sales funnel. |
| Pros | Cons |
| Customizable Chatbot: Wappbiz makes it easy for you to create custom chatbots for specific workflows according to your business and ensures a customized and unique experience with every interaction. | Wappbiz’s toolset can be overwhelming: Wappbiz has a lot of options, and that could potentially be intimidating to new users. |
| Strong Automation Features: The system takes care of follow-ups, reminders, and notifications to keep in touch with the customer on autopilot without lifting a finger. | Basic Plans Have Limited Customization: Some of the more advanced options this CSM offers also are reserved for the higher-tier plans, which, in our opinion, should be available to anyone, no matter the size of the business. |
| Simple Integrations: Wappbiz integrates seamlessly with most CRMs, e-commerce, and other business tools important to your business, enabling you to use WhatsApp’s features the way you’re used to doing it. |
Wappbiz Pricing Plans: Choose the Best Option for Your Business
Wappbiz Pricing Plan:
| Starter | ₹2,999 /quarterly | Small Business |
| Basic | ₹7,499 /quarterly | Growing Businesses |
| Plan | Price | Ideal For |
| Premium | ₹11,999 /quarterly | Medium-Sized Businesses |
| Enterprise | Contact Sales | Large Enterprises |
Ratings & reviews
4.3 out of 5 (3 reviews) by G2
4.9 out of 5 (18 reviews) by Capterra
DoubleTick
DoubleTick is a WhatsApp API service that assists businesses in the management of customer engagement and marketing campaigns. It includes responses in automatization, customer service alternative and options for bulk messaging. Made for SMBs, DoubleTick makes WhatsApp marketing easier through its simple UI combined with the robustness provided by its automation solutions.
| Pros | Cons |
| Simple interface: Doubletick has a very user-friendly interface, so it is a great option for businesses that are new to WhatsApp marketing. | Customization for Business Is Limited: The customization with double tick is very, very minimal, which might not suit businesses wanting more advanced features in automation and chatbots. |
| Key Automation Features: Over and above features of core WhatsApp, Double Tick automated messages help businesses to reply to customer queries with auto responses, thereby ensuring adherence to required service levels. | Limited Integrations: DoubleTick integrates with not many other CRM tools and eCommerce platforms. This is something that could be especially restrictive for businesses that need functionality beyond individual platforms. |
| Affordable pricing plans: DoubleTick has very reasonable price plans specially designed for small businesses and freelancers. | Limited Analytics: There are no advanced analytics and reports from the DoubleTick platform, which can affect ABM decisions. |
| Reporting Features: Simple reporting features help businesses track the engagement metrics and campaign success. |
Most businesses can easily use DoubleTick, a simple platform for WhatsApp marketing.
Double Tick Pricing Plan:
| Plan | Price | Ideal For |
| Starter | ₹4300/month (quarterly) | Small Business |
| Pro | ₹6000/month (quarterly) | Medium Business |
| Enterprise | Custom Pricing | Large Enterprise |
Ratings & reviews:
4.8 out of 5 (52 reviews) by G2
4.5 out of 5 (2 reviews) by Capterra
Interakt
Interakt offers all the in-built CRM and order management features along with the Whatsapp API for retailers and e-commerce. It assists in organizing orders and engaging customers through WhatsApp in an organized manner. Built for very clear communication and process efficiency Interakt makes Customer Support and Sales easy.
| Pros | Cons |
| CRM and Order Management Integration: Interakt is packed with various CRM and order management capabilities that make it an ideal choice for eCommerce stores looking to bring all customer data and order information under one roof. | Basic Automation Features: Interakt is a decent product that covers the core set of features. However, other products deliver more value with their offering. |
| Very Affordable for Small Businesses: Interakt is relatively less expensive and affordable for small businesses and early-stage startups needing better customer support. | Basic Analytics: The analytics suite that Interakt provides is only average, which may not suffice for businesses that are heavily focused on data and want more insights into their campaign. |
| Follow-Ups You can do simple automation (order confirmation + follow-up messages to keep your customers informed). |
Interakt Pricing Plan:
| Plan | Price | Ideal For |
| Starter | ₹2,757/quarter | Small Businesses, Startups |
| Growth | ₹6,897/quarter | Growing Businesses |
| Advanced | ₹9,657/quarter | Medium-Sized Businesses |
| Enterprise | Custom Pricing | Large Enterprises |
Ratings & reviews
4.5 out of 5 (63 reviews) by G2
4.4 out of 5 (12 reviews) by Capterra
Wati
Wati is a WhatsApp Business API solution for SMBs. It allows companies to handle all customer conversations in one location through automation features, bulk messaging and a no-code chatbot builder. Wati is a simple solution to connect and communicate with your customers without friction.
| Pros | Cons |
| Friendly User Interface: Wati’s dashboard is designed to be minimalist and intuitive, which is the right choice if you’re a business owner who is new to WhatsApp Marketing. | Customization Limitations: Wati is easy to use, but there’s not as much messaging and chatbot customization available as other, more advanced tools. |
| No-Code Chatbot Building: Get Wati chatbot up and running for your business. Adding and deploying is all done without any coding. | Pricing: Wati pricing might be viewed as expensive for small businesses or startups, as it contains extra costs for some unique advanced features. |
| Bulk Messaging: Wati serves as bulk messaging, allowing businesses to message large audiences at once with updates, offers, and more all in one go. | Limited Integration Options: While Wati integrates with various popular tools, it lacks the third-party integration of larger software programs, potentially limiting its flexibility for large businesses that rely on a variety of software types. |
Wati Pricing Plan:
| Plan | Price | Ideal For |
| Growth | ₹2499/month | Small Business |
| Pro | ₹5999/month | Medium Business |
| Business | ₹16,999/month | Large Enterprise |
Ratings & reviews
4.6 out of 5 (367 reviews) by G2
4.6 out of 5 (174 reviews) by Capterra
Twilio
Twilio is a popular cloud communication platform that provides access to the WhatsApp API and other features. It delivers an extremely scalable and flexible solution with enterprise-grade capabilities. Twilio works best for enterprises or for companies that already have a technical team to build and maintain more complex and advanced feature sets and solutions to specific communication requirements.
| Pros | Cons |
| Customization to the max: Because it itself is an API, you can customize lots of things so that it can perform best in your business. | Twilio Depends on Developers: Twilio might not serve non-developing firms very well because of its API. |
| Scale to Send Broadcasts: Twilio is built to handle hundreds of thousands of messages. | Usage-Based Pricing: The way Twilio prices can be hard to budget for – especially if your company sends varying message volumes. |
| Supports a Wide Range of Integrations: Twilio offers broad integration features so it can connect to the majority of CRMs, business applications, and platforms. |
Ratings & reviews
4.2 out of 5 (480 reviews) by G2
4.4 out of 5 (483 reviews) by Capterra
Gupshup
Gupshup can be described as an omnichannel communication platform where WhatsApp API is one of its prominent features. Gupshup’s chatbot builder and multi-channel capabilities allow your business to engage with customers through different messaging apps and are ideal for businesses that need to interact with customers across a range of different platforms.
| Pros | Cons |
| Omnichannel Messaging Capabilities: With Gupshup, businesses can have a target-oriented engagement strategy with deployments available to a range of channels (SMS, Facebook Messenger, WhatsApp). | Expensive Advanced Features: Gupshup may become too expensive if you require advanced features. Gupshup can be expensive for businesses needing more sophisticated functionality. |
| Gupshup: If you need a builder with limitless potential, then Gupshup is not restricted in any way and is perfect for businesses that want to start conversations from a bot on the fly through tailored messages. | Overwhelming for Non-Developers: Gupshup is packed with features. It can get a bit muddy for businesses that don’t have specific access to the technical resource needed to manage this feature. |
| Enterprise Scale: Gupshup’s infrastructure is built to handle high volumes of messaging, so it is great for larger enterprises. |
Ratings & reviews
4.4 out of 5 (54 reviews) by G2
4.3 out of 5 (33 reviews) by Capterra
Sendbird
Sendbird is a WhatsApp API alternative that also offers other messaging channels. Perfect for companies that rely on live customer support, it contains a variety of customization options and powerful integrations. Sendbird provides the messaging solution with real-time interactions and custom-built chat in order to enable businesses to have conversations with their audiences.
| Pros | Cons |
| Conversational Business: With the Sendbird platform, companies build live chat in their app to become customer-centric. | Expensive for Small Teams: Sendbird features are attractive but priced higher, which won’t fit for small companies. |
| Brandable: It enables companies to brand the messaging experience for a particular use case, such as healthcare, e-commerce, or support, for example. | Complex Set-Up for Beginners: You might have a difficult time doing the set-up if you are new to it. Sendbird has much more flexibility in terms of customization, so it also could potentially be more complex for non-technical teams. |
| Broad Integration Ecosystem: Sendbird integrates with a myriad of CRM and support tools, enabling these teams to manage communication without any hassle. |
Sendbird Pricing Plan:
| Plan | Price | Ideal For |
| Starter 5K | $349/month (annually) | Small Business |
| Pro 5K | $499/month (annually) | Medium Business |
| Enterprise | Custom Pricing | Large Enterprise |
Ratings & reviews
4.5 out of 5 (86 reviews) by G2
4.2 out of 5 (31 reviews) by Capterra
DelightChat
DelightChat is a cost-effective WhatsApp API for e-commerce. It works with companies to allow them to reach customers and offer support on WhatsApp. With order tracking and customer queries in one place, DelightChat organizes communication so that you can provide great support and not drop the ball on customer questions – all designed for SMBs.
| Pros | Cons |
| E-commerce-friendly: DelightChat functionalities are optimized for e-commerce-focused workflows like order updates, tracking, and customer support. | Limited Advanced Customization: While not available on DelightChat, there are a few advanced customization options larger platforms may have. |
| User-Friendly: DelightChat is easy to use and quite simple to navigate, even for small teams and startups. | Mainly for e-commerce: Non-e-commerce businesses may not get much help in their use case with DelightChat. |
| Affordable for Small Business: The pricing of DelightChat makes it a cheap alternative for small businesses or if you are just starting with e-commerce. |
DelightChat Pricing Plan:
| Plan | Price | Ideal For |
| Startup | $49/month | Small Business |
| Scale | $99/month | Medium Business |
| Growth | $299/month | Large Enterprise |
Ratings & reviews
4.5 out of 5 (1 reviews) by G2
Zoko
Zoko is a WhatsApp API designed for e-commerce. It lets businesses speak with customers, track orders and use WhatsApp for marketing. Zoko is more of a sales-focused feature, which is why online stores love it, because the streamlined customer communication and sales increases that Zoko can provide through their platform of selling could even replace your need to sell.
| Pros | Cons |
| E-commerce integration: Zoko integrates perfectly with Shopify and other e-commerce platforms, making it perfect for order management and customer service. | Ideal for E-commerce: Zoko has lots of features that are tailored to selling, which makes it not as flexible for non-retail businesses. |
| Analytics: Zoko offers analytics to measure performance for both end-users (for tracking the success of campaigns), which can be used by businesses to determine more effective ways to engage. | Higher Costs for High-Volume Users: Zoko may be cost-prohibitive for high-message-volume businesses. |
| Zoko is simple to navigate, even if a business doesn’t have the most robust tech-savvy capabilities. |
Zoko Pricing Plan:
| Plan | Price | Ideal For |
| Starter | ₹3,499/month | Small Business |
| Plus | ₹5,499/month | Growing Businesses |
| Elite | ₹9,699/month | Medium-Sized Businesses |
| Max | ₹33,833/month | Large Enterprises |
Ratings & reviews
4.5 out of 5 (5 reviews) by G2
Bitespeed
Bitespeed is the best WhatsApp API for e-commerce, an all-in-one solution to boost your conversions, recover abandoned carts and manage the orders. This online tool assists e-commerce businesses to increase sales organically with the power of WhatsApp, providing an easy way to communicate with your customers and manage orders in a few clicks for better results.
| Pros | Cons |
| Abandoned cart recovery messages: They help online stores to increase their revenue by capturing lost sales. | Primarily for e-commerce: BiteSpeed is mostly designed to support e-commerce only, so the software might not be very valuable for other industries. |
| Order Tracking and Updates: Bitespeed tracks when the order was accepted to the last point of sale, thus ensuring your customers are satisfied with their tracker updates. | Limited Automation: Bitespeed cannot automate at the levels that more advanced platforms can. |
| Budget-Friendly for Small E-Commerce Businesses: Bitespeed pricing suits small and midsize online retailers. |
Ratings & reviews
5 out of 5 (1 reviews) by G2
Conclusion
When it comes to selecting a WhatsApp API provider for business, the provider that will be the most suitable for your business will depend on your company’s goals and requirements. Although AiSensy comes with plenty of automation and lead conversion tools, there may be some businesses that will require additional extensive customization options, advanced integrations and analytics. AiSensy Alternatives such as WappBiz, Wati, and Interakt have more features and are far more customizable and automated and have built-in CRM. For e-commerce operations, Zoko and Bitespeed are great in terms of order management and sales-related functionalities. In the end, select the platform that will serve your business’s WhatsApp marketing and customer engagement in the best way.
FAQ‘s
Which is the Best Alternative to AiSensy?
Depending upon what you are looking for, AiSensy’s best alternative may be. Wappbiz is more flexible, with features like automation, customization, and seamless CRM integration to meet growing business needs at an affordable price.
What are the official partners of WhatsApp?
Official WhatsApp partners are trusted service providers who have gained approval from WhatsApp to provide the business API. Helping businesses engage with customers over WhatsApp via safe and secure communication.
Is there an option that’s budget-friendly for small businesses new to WhatsApp marketing?
Absolutely! Businesses need to have different capabilities and budgets for their sales solution, so platforms like Wappbiz offer tiered pricing to allow small businesses to get started with a low entry point.
How do I select the best WhatsApp business API partner for my business?
Look out for integration capabilities, pricing, scalability, automation features, and customer support quality to select the best partner that aligns with your business needs and goals.
How long does it take to get set up with the WhatsApp Business API through a partner?
Initial setup of WhatsApp Business API takes anywhere from 1 day to 2 days (depending on the partner) and consists of steps such as account verification, documentation, initial setup, etc. But with Wappbiz, it will take around 10 minutes to 15 minutes, including our Wappbiz official approval team.
How to Engage Customers Via WhatsApp?
Select a platform like Wappbiz that provides the best suitable advanced chatbot customization and automation tools that design personalized customer journeys and keep engagement fresh.
